Why Your Retractable Awning is Auto-Retracting

Our longtime Family of Customers — many of whom have been with us since we opened in our founder Karen Nimock’s home (lovingly known as “Grammy K” in our homes) back in 1996 — know that we proudly stand behind the quality of our products, the strength of our warranties, and the exceptional service we provide.

We will step in anytime you need us to be of Service, however, when you find your awning auto-retracting on you, all it takes is two new AAA batteries replaced in your wind sensor!

How Do You Know if it's Time to Change the Batteries in Your Retractable Awning’s Wind Sensor? 

• You've had your awning for more than 2 years.   Wind sensor batteries need to be replaced around every two years to ensure proper communication between your wind sensor and your awning's motor. 
• Your awning retracts without any wind. Without clear communication between the wind sensor and the motor, your motor's safety feature will turn on, retracting your awning when not necessary. 
• You click the button to bring your awning out, but it goes right back in . Again, with a poor functioning battery in your wind sensor, your motor will rely on its safety feature to stay retraced. 

When your wind sensor batteries need to be replaced, it can not communicate to your retractable awning's motor properly. Your motor is looking for the wind sensor, can't find it, so the motor's safety feature clicks on and auto-retracts to keep your awning safe. 

Luckily, this can easily be fixed by replacing the batteries with two AAA batteries!

View the videos we made for you below to help you replace your batteries:

 1. If you have a Somfy Wind Sensor click here.

 2. If you have a SummerSpace Wind Sensor click here. 

As always, we are happy to be of Service and come help you change your batteries anytime. You can call us at (303) 872-6132. We look forward to shading your world and brightening your day!

Serving Arvada, Aurora, Avon, Boulder, Broomfield, Castle Pines, Castle Rock, Centennial, Cherry Hills Village, Colorado Springs, Commerce City, Denver, Dillon, Elizabeth, Englewood, Erie, Estes Park, Evergreen, Fredrick, Frisco, Golden, Greenwood Village, Highlands Ranch, Lafayette Lakewood, Larkspur, Littleton, Lone Tree, Longmont, Louisville, Monument, Morrison, Parker, Silverthorne, Thornton, Vail