Awning or Solar Shade Does Not Respond to TELIS 4 Remote.
The grey button at the bottom of the Telis 4, is the "Power" button. This button is used to change the function for your shade product(s). If the correct light is not on, use the grey button to highlight the product you want to function (the awning, the specific solar shade, the lighting, or the drop shade.)
The row of 4 dots (lights) are the individual functions. From the left: #1 is usually the shade product. #2-#4, could be additional shade products, lights or drop shade. The installer will be programming this for you.
The Telis 4 is designed to control up to 5 individual products. The installer will be programming your remote for you.
Retractable awnings and solar shades are complex pieces of equipment with arms, elbows, manual and motorized mechanisms. Overtime outdoor shading products need repair from normal wear and tear and UV damage. A sudden wind gust might damage retractable awnings and solar shades. SunSaver Awnings services awnings WE have installed for Nulmage, Eclipse and Sunair retractable and solar shade products.
If your awning that we installed needs repair, please call SunSaver at 303-694-6847 or email us at firstname.lastname@example.org.